NEW MODEL AVAILABLE HERE

ARTISAN SEE-THROUGH LINEAR FIREPLACE

The Artisan see-through brings the ambiance of a fireplace to both indoors and out. This vent free gas fireplace is one of a kind, forever changing how you look at hearths. The Artisan see-through enhances your fireside experience, linking the interior and exterior of your home with clean, contemporary lines and gorgeous flames.

Choose how you want to enjoy the hearth. Position your fireplace indoors to enjoy from two rooms at once, or install on an exterior wall for a unique design and unmatched views. The final touches are the shimmering fireglass and multicolored LED lighting that transform this sleek fireplace into an eye-catching show.

See-through fireplaces have a particular appeal that traditional fireplaces don't. The Monessen Artisan Vent-Free See-Through Linear Gas Fireplace with Signature Command Controls, however, takes it to an entirely new level. This 42-inch black see-through fireplace, available with both propane and natural gas burners, could be a contemporary masterpiece. And with its signature command control features, like electric ignition, 3 step flame adjustment, and touch button command center, controlling your linear fireplace has never been easier. Customizable with driftwood log sets, stone kits, faces, and rope lighting, this contemporary fireplace could be a dream come true for the fashionable homeowner.

Artisan natural gas/liquid propane gas vent free single side fireplace system are available in 42" and 60" sizes with signature command control.

FEATURES

• Color: Black
• Up to 37,000 BTUs
• Optional stone kit
• Electronic ignition
• CSA design certified
• Available in 42" model
• Flames rise through fireglass
• Touch button command center
• Black porcelain panels standard
• 18" flex line with On/Off shut-off valve included
• Accent lighting shines down from the top of the firebox
• Multiple contemporary glass color choices and sizes available
• Full function TSFSC hand held touch screen remote control included
• Enjoy comfort efficiently with the Total Signature Command™ system
• Contemporary glass illumination light system and accent lighting standard
• No chimney or venting required makes installation fast, easy, and affordable
• Redirect warmth to the outdoors with the exclusive optional heat management system
• High-contrast, brilliant hearth lighting and shimmering fireglass accentuate the flames
• Highly featured linear vent free contemporary unit with compact design for ease of installation
• Multi-sided for use on an interior wall or an exterior wall, extending your living space to the outdoors

* Please Note: This item is a vent free appliance and installation of it may be prohibited in your jurisdiction. Customers are responsible for checking local codes and regulations prior to purchase.

PRODUCT SPECIFICATIONS

OPTIONAL ACCESSORIES 

Click to see Optional Fronts

	AVFL42WFBT-A Monessen's Wide Contemporary Fireplace Face for 42 Inch Artisan Fireplaces is a durable and delightful way to conceal the edge of your fireplace installation without hassle.  Type: Surround Finish: Black Style: Contemporary Black Textured face * Please Note: Surround only. Fireplace is sold separately. Compatible with the following Monessen appliances Artisan 42 Artisan See-Through 42
	AVFL42WCSS-A With a heat resistant finish, the color of this fireplace face is long-lasting and enduring. This facing measures 53 39/64 inches wide and 30 1/64 inches high. Simple but elegant, this fireplace face for 42-inch fireplaces will add something phenomenal to your home.  Type: Surround Finish: Stainless Steel Style: Contemporary Stainless Steel face * Please Note: Surround only. Fireplace is sold separately. Compatible with the following Monessen appliances Artisan 42 Artisan See-Through 42
	AVFLSTSSODK Contemporary surround for the AVFL42 See-thru Artisan vent free fireplace system. Built specifically for the 42" Artisan See-Thru Wide View system from Monessen. Required for outdoor installations. Door kit Finish: Stainless Steel Acts as a weather and pest barrier Product Dimensions: 28 H x 48 1/2 W x 14 7/8 D Stainless steel construction allows for long life in humid environments Allows for indoor/outdoor through wall installation of the Monessen Artisan See Through Fireplace Compatible with the following Monessen appliances Artisan See-Through 42

Click to see Optional Media

	GKB Includes 2.25 lbs. of glass Color: Bronze Contemporary alternative to your fireplace's logs * Please Note: Installation requires a porcelain liner kit or a rear log support bracket cover. Compatible with the following Monessen appliances Artisan 42 Artisan 60 Artisan See-Through 42 Lyric 18 Lyric 24 Lyric 30
	GKS Includes 2.25 lbs. of glass Color: Sapphire Contemporary alternative to your fireplace's logs * Please Note: Installation requires a porcelain liner kit or a rear log support bracket cover. Compatible with the following Monessen appliances Artisan 42 Artisan 60 Artisan See-Through 42 Lyric 18 Lyric 24 Lyric 30
	GKO Includes 2.25 lbs. of glass Color: Onyx Contemporary alternative to your fireplace's logs * Please Note: Installation requires a porcelain liner kit or a rear log support bracket cover. Compatible with the following Monessen appliances Artisan 42 Artisan 60 Artisan See-Through 42 Lyric 18 Lyric 24 Lyric 30
	GKD Includes 2.25 lbs. of glass Color: Diamond Contemporary alternative to your fireplace's logs * Please Note: Installation requires a porcelain liner kit or a rear log support bracket cover. Compatible with the following Monessen appliances Artisan 42 Artisan 60 Artisan See-Through 42 Lyric 18 Lyric 24 Lyric 30
	SKAVFL42 Size: 42 Inches Smoothed out river stones Contemporary stone kits offer an alternative to a log set * Please Note: Stone Kit is not intended to be combined with AVFL42DLS Driftwood Log Set. Compatible with the following Monessen appliances Artisan 42 Artisan See-Through 42

Click to see Optional Trim Kits

AVFL42TKI Black Texture Inside Fit Trim Kit--Conceals unfinished edges created by some facing materials around the opening of the fireplace.  Black color Inside trim kit Facing materials Conceals blemishes and cracks For a 42 inch Artisan fireplace * Please Note: Must be applied after fireplace and noncombustible materials are installed. Compatible with the following Monessen appliances Artisan 42 Artisan See-Through 42

Click to see Optional Lighting Kit

AVFL42RLK Do you think your fireplace is drab? you'll boost the design of your traditional fireplace with the Rope Lighting Kit for 42 Inch Artisan Fireplaces by Monessen. These stunning lights will add a subtle and colorful glow to the perimeter of your fireplace's face to offer your fireplace a unique and special look that will be enjoyed for years to come. This kit is specifically designed to be used with a fireplace with a wide contemporary face only. For use with wide contemporary faces only Add a subtle, colorful glow to the perimeter of your fireplace face Compatible with the following Monessen appliances Artisan 42 Artisan See-Through 42

Click to see Optional Control, remotes, wall switches

SCSWEK This wall mount kit is compatible with our IPI systems, providing convenient fireplace operation with the touch of a button. Extension kit Rough-in box Wall cover Wire Feet: 15 Made specifically for Monessen brand products Compatible with the following Monessen appliances Artisan 42 Artisan See-Through 42 Natural Blaze 18 Natural Blaze 24

DOWNLOADS

• Product Brochure
• Install/Owner's Manual
• Product Specification

IS SHIPPING FREE?

Yes, shipping is free all over the United States on all items over $299. 

WHEN WILL MY ORDER SHIP? I JUST PLACED AN ORDER.

The majority of our orders will be shipped via USPS & FedEx, UPS, or a third-party LTL Freight Shipping company.

WHY IS MY ORDER BEING SHIPPING IN DIFFERENT PACKAGES?

If you have an order with multiple items, each item may be shipping from a different international warehouse, depending on which one has them readily available and can get to you the fastest. If an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent you from waiting on your order. 

WHEN WILL I RECEIVE MY ORDER?

Orders are shipping out directly from any of our many domestic and international warehouses and they will do everything they can to get you your order as fast as they can. Due to the popularity of our offers, please allow an estimated 1-5 weeks for your order to arrive in the USA (each product varies). Other countries can take an estimated 1-6 weeks (each product varies) due to distance traveling and customs. Please note due to the extreme popularity of our offers, these are only estimates.

Destination

Estimated Shipping Times

United States 5-15 business days (UPS, USPS, FedEX)

Canada 7-25 business days (DHGATE, EMS)

Europe 7-25 business days (DHGATE, EMS)

Australia, New Zealand 7-25 business days (DHGATE, EMS)

Mexico, South America, Central America 7-25 business days (DHGATE, EMS)

Hong Kong, China 7-25 business days (DHGATE, EMS)

We do not ship to PO Boxes.We do not ship to Alaska, Hawaii, Puerto Rico, Guam, Northern Marina Islands, United States Virgin Islands, any outlining mainland USA islands.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations. 

DO YOU PROVIDE TRACKING INFORMATION? 

Yes. Once your order ships, you will receive an email containing your tracking information. Once you receive that email, you can consistently update yourself through our ‘Track your Order’ tab up above for full clarity and to prevent your package from getting lost. If you haven’t received tracking info within 5 days, please feel free to contact us and will work something out.

WILL I BE CHARGED FOR CUSTOMS AND TAXES? 

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

CAN I CHANGE OR CANCEL MY ORDER?

Yes, you can cancel without penalty within 12 hours of making your purchase!

If you change your mind and decide you do not want your order for any reason, you may cancel and receive a full refund within 12 hours of your purchase.

After 12 hours, our team may have processed your order and we may be unable to cancel it immediately. However, once you receive your item, you have 30 days to return it to us (please return the item in its original condition) and you will be refunded in full. We reserve the right to refuse delivery if the item arrives damaged or not in its original condition (evidence will be provided). Depending on the severity of the problem, we reserve the right to charge a 15% restocking fee. All communication will be handled through urbansupply.info@gmail.com. 

WHAT HAPPENS IF MY PACKAGE IS DAMAGED WHEN IT ARRIVES?

Do not be alarmed if your item(s) arrives damaged. First, photograph the damaged item(s) and refuse the package. Once you have the photos, please notify the Customer Service team at  urbansupply.info@gmail.com

Note the damages with the delivery driver on the Bill of Lading/Freight Bill and call us so we can help you move forward, whether it's a replacement or a refund of your money.

If this occurs, please contact us with the following information: - Your order number
- A photograph of the faulty product.
We will send you a return label for the damaged item once it has been confirmed, and once the return has been picked up, we will send you a replacement order.

If an appliance is installed and incurred damage, we cannot replace or repair those damages.

MY ORDER IS MISSING PARTS. 

Any missing parts will be shipped to you at no additional cost.

If your item arrived with missing parts, please contact us immediately at urbansupply.info@gmail.com and we will send you a replacement and the remaining parts as soon as possible.

For More Information Please Visit our FAQ'S Page or Email Us at Urbansupply.info@gmail.com or use the following link. Contact Us (urbansupplyinc.com). 

Urban Supply Inc guarantees the lowest eligible online price on it's products.

If you find a lower price for any products on our store, we pice match it. In order to be eligible, you must provide proof - whether a screenshot, invoice, email, etc. of the lower offer.

Policy

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

Our 100% Price Match Guarantee has some limitations:• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc.)
• Refund requests EXCLUDE special once-a-year promotions such as Black Friday/Cyber Monday.
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.

*Certain exceptions may apply.

Urban Supply Inc strives to give its customers the lowest price allowed by its manufacturers. We want you to have the best value and the best deal which is why we always offer the best sales and discounts. Keep checking our website for new deals and subscribe to our social media accounts to get the latest that we are offering.

The Price Match Guarantee policy is also limited by the calculation of cost vs loss. If the Price Matched is incurring a loss, it is up to us to make a final decision about whether we can approve the proposed price.

Refund Policy

We totally understand what it's like to have concerns or worries with your order. If you ever have any concerns or worries, we'll gladly serve you and address any concerns you have! Simply email us at urbansupply.info@gmail.com for further assistance.

Please note that your order must be reported within 60 Days of the Delivery Date. We cannot accept any Return Requests after this period.

Refunds

The only requirements are that every item be unused and in its original packaging. You must keep the pallet if you want to return larger appliances. A product cannot be returned if it has been installed, used, or if the pallet or box are missing.

Any broken or damaged items can be returned for a refund in their original packaging and condition within 60 days of delivery. To be eligible for a return, your item must be brand-new and in the same condition that you received it.

As a reminder, you must report your order within 60 days of the delivery date. After this time, we won't accept any return requests.

Photos Required - Photos of the damaged item or items you are returning will be requested by our customer service representatives. If no photos are available, which are needed for processing returns, returns won't be processed.

Missing parts?

Please contact us right away at Urbansupply.info@gmail.com if, for any reason, you received your order but some of the parts are missing. We will send out a replacement order for the missing parts right away.

Restocking Fee: Please be aware that there is a minimum 15% restocking fee for all returns, cancellations, or refused packages that have already been sent out. The restocking fee will be determined by the product and brand.

Only when there are issues with your order's shipping or if there was a mistake on our end in getting the item(s) to the customer will we exclude the restocking fee. Other conditions that can also be applied: Items that arrive damaged, wrong item is sent, or if item is in used condition.

The cost of return shipping is not covered by Urban Supply. Unless otherwise stated, shipping costs are not refundable and are the responsibility of the customer. The cost of the return label may be deducted from your refund if the customer requests one, though we will provide one with every order.

Orders that have already shipped are subject to restocking fees.
If you reject a delivery because it is damaged, this is not considered a return. A replacement unit will be sent to you at no cost.

How do I get started?
Please start your return by getting in touch with Urbansupply.info@gmail.com:
To begin your return, send your order and a receipt or another form of proof of purchase. In order for us to validate your return order right away, please include "RETURN - ORDER #" in the subject line of your message.

If an order is canceled after it has been shipped, the delivery is refused, or it is returned because the customer neglected to make a delivery appointment, it will be automatically sent back to the warehouse and handled as a return.

Please include a brief explanation of the return's cause in the email's body, along with any supporting documentation you deem necessary.

As there is no way for us to track the return package, kindly do not send your purchase back to the manufacturer without first getting in touch with us.

Due to upcoming promotions or lower prices from competing retailers, Order Prices are Final and Cannot Be Refunded.

The sale price is final once an order has been fulfilled.
Since all costs are fixed at the time of purchase and are set by the suppliers/brands we work with, we are unable to reimburse you for future promotions after your purchase. Likewise, if you find the same item for less elsewhere or on our website after placing your order, we are unable to refund you the difference.

You will not be charged for the shipping of any components you might be missing.

Send us an email at Urbansupply.info@gmail.com with your order number, the issue with the order, and any supporting documentation to receive support.

Depending on the severity of the damaged item, our team will determine how to proceed after receiving your inquiry and will either send a service to assist in fixing the issue or issue a replacement unit (s).

NOTE: All damage claims must be made within 24 hours of delivery. A claim will be rejected if damage is reported more than 24 hours after it occurred.

Late or Missing Refunds

If you haven’t received a refund yet, please wait 4-7 business days. If you still haven’t received a refund, contact your credit card company and ask them if the refund is pending into your bank account. There may be processing time of 4-7 business days for these refunds to appear back into your bank. 

If you still have not received your refund after completing all the tasks above, please contact us at urbansupply.info@gmail.com.

Exchanges 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at urbansupply.info@gmail.com and include details such as: 

• Order Number: 
• Pictures of Damages Within 1 Hour of Receiving: 
• Item To Be Exchanged: 
• Replacement Item:
  

Returns

All products must be returned in their original packaging and unused. Keep the pallet if you are returning larger appliances. A product cannot be returned if it has been installed, used, or if the box or pallet is missing.

You may return any broken or damaged items for a refund within 60 days of delivery in their original packaging and condition. To be eligible for a return, your item must be brand-new and in the same condition that you received it.

Please keep in mind that your order must be reported within 60 days of delivery. After this time, we will not accept any Return Requests.

Photos Are Required - Our customer service representatives may request photos of the damaged item or items you are returning. Returns will not be processed if no photos are available, which are required for processing.

Restocking Fee: Please keep in mind that all returns, cancellations, or refused packages that have already been shipped are subject to a 15% restocking fee. The product and brand will determine the restocking fee.

• Once an order ships it is subject to a restocking fee.
• If you refuse a shipment due to damage, these cases will not be treated as a return. We will send a replacement unit at no cost to you.

Return shipping costs are not covered by Urban Supply. Shipping costs are non-refundable unless otherwise stated and are the responsibility of the customer. A return label can be requested by the customer, and we will include one with every order; however, the cost of the return label may be deducted from your refund. 

MY ORDER IS MISSING PARTS. 

Any missing parts will be shipped to you at no additional cost.

If your item arrived with missing parts, please contact us immediately at urbansupply.info@gmail.com and we will send you a replacement and the remaining parts as soon as possible.

WHAT HAPPENS IF MY PACKAGE IS DAMAGED WHEN IT ARRIVES?

Do not be alarmed if your item(s) arrives damaged. First, photograph the damaged item(s) and refuse the package. Once you have the photos, please notify the Customer Service team at Urbansupply.info@gmail.com.

Note the damages with the delivery driver on the Bill of Lading/Freight Bill and call us so we can help you move forward, whether it's a replacement or a refund of your money.

If this occurs, please contact us with the following information: - Your order number
- A photograph of the faulty product.
We will send you a return label for the damaged item once it has been confirmed, and once the return has been picked up, we will send you a replacement order.

If an appliance is installed and incurred damage, we cannot replace or repair those damages.

For More Information Please Visit our FAQ'S Page or Email Us at Urbansupply.info@gmail.com or use the following link. Contact Us (urbansupplyinc.com).