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Shipping & Delivery
Please allow 1-3 business days for processing. Once processed, your order will be packed and prepared for shipment within the handling time specified for each product in your order. If for any reason it will be much longer than this, we will contact you immediately.
Delivery Method:
Once your order is shipped, we will send another email with the tracking number.
Orders under about 100 Lbs. ship UPS/FedEx ground. Large, heavy, or multi-unit orders ship LTL/FREIGHT with a curbside delivery appointment.
Transit Time:
Once shipped, your order will be in transit on its way to you. Ground shipment is typically between 1-5 business days, and freight orders generally about 3-7 business days on average.
Assembly Notice:
Most products are delivered in pieces and require assembly. Complexity varies by item, so feel free to reach out for details on a specific product.
Need a hand? We have a network of installers we can refer you to for assistance with setup. Contact us at 917-540-6070 with any questions pre or post purchase.
Cancellation/Returns
Any order can be canceled within 24 hours of payment.
After 24 hours, most orders can be canceled before they have shipped, with some exceptions.
Custom, Built-To-Order, on demand products cannot be canceled or refunded after 24 hours, as these products are put into production specifically for your order.
Damaged Items:
All orders are protected by an authorized manufacturer's warranty, and shipping insurance. We will repair, or replace any item damaged during shipment or faulty upon arrival.
Returns And Refunds:
Except for certain equipment and items identified below, your purchase is protected by our 30-day return policy.
To be eligible for a return:
Must be within 30 days of delivery (or the manufacturer's specific return window).
Must be unused, never assembled, in new condition, and in the original packaging.
Customer is responsible for the cost of return shipping.
The Following Can Not Be Returned Or Refunded:
Any assembled/used product
Any product with customization
Any product Built-to-Order units
Email us any questions before or after your order at urbansupply.info@gmail.com or 917-540-6070 for more information.
ATTRIBUTE UNIVERSAL CIRCULATING VENT FREE FIREBOX
With a big presence and Monessen's angled design that pushes out more heat, the Attribute vent-free firebox delivers a fireside experience with style. Choose classic brown or trendy gray interior panels both available as a reversible panel for a herringbone or traditional option or go modern with reflective black glass for a subtle sophisticated twist. Finish your fireplace right up to the firebox with the material of your choice and add the Monessen log set you like for an ideal custom look.
Monessen 32" Attribute Universal Circulating Vent Free Firebox with Radiant Face and Multitonal Brown/Gray Reversible Interior Panels Shown with optional gas logs (not included). This firebox can accept most 18" vent-free log sets and burners (sold separately). Some 24" log sets and burners could also be acceptable as well.
A Monessen vent-free firebox is the perfect way to display and operate your Monessen vent-free log set. If your home does not already have an existing fireplace, a vent-free firebox is an economical way to add a fireplace to your home. Installed in either your wall or a free-standing cabinet, a vent-free firebox is simply the metal combustion chamber of a traditional fireplace system, without the log set and engine. You then add the vent-free log set (with engine) of your choice to complete it.
Monessen offers one of the most diverse lineups of vent-free gas fireboxes available, making it easy to find the right look for your home. Enjoy beautiful flames, excellent heating and a customized look with the addition of your choice of Monessen log sets.
Because vent-free fireboxes and log sets are designed to be installed and operated without a chimney, flue or vent, they can be installed in locations in your home where it would be impossible or cost-prohibitive to install a vented fireplace. They provide the most economical installation, only requiring a connection to a gas line.
Monessen vent-free fireboxes allow for zero clearance installation, which means they may be installed flush against any combustible surface such as drywall or wood. This gives you added flexibility and helps save installation dollars when deciding where to install your fireplace, whether on an interior or exterior wall. (It is important to remember that the appliance should be sized to fit the area in which it is to be installed and must meet any additional regional or local requirements.
Monessen offers a large selection of vent-free log sets (sold separately) that are a perfect complement to your new fireplace.
Attribute vent-free circulating firebox are available in 32", 36" and 42" sizes with Radiant Face and Multitonal Brown/Gray Reversible Interior Panels.
FEATURES
Clean, louverless design
A choice of add-on options creates your own unique look
Screens tuck away into hidden pockets to reveal expansive views
Deep box and wide opening supply generous room for the log set of your choice
Multiple interior panel selections fit your decor and highlight your vent-free log set
Angled firebox and uniquely engineered air channels efficiently move more heat into room
UL design certified to ANSI Z221.91.A2002
*Please Note: Log Sets are not included (Sold Separately).
PRODUCT SPECIFICATIONS
Attribute 32
ACUF32-BD/ACUF32-GD
Size:
32"
Appliance Width:
38"
Appliance Height:
34"
Appliance Depth1:
20"
Appliance Rear Width:
27-1/4"
Framing Width:
38-1/2"
Framing Height:
34-1/4"
Framing Depth:
19-3/4"
Hearth Front Width:
28-9/32"
Hearth Front Height:
25-1/2"
Hearth Depth:
15"
Hearth Rear Width:
20-3/8"
Hearth Rear Height:
22-5/8"
Viewing Area:
32 x 27" (864 sq in)
PRODUCT DIMENSIONS
Actual Firebox Dimensions
38" Front Width
27-1/4" Rear Width
34" Height
20" Deep
Framing Dimensions
38-1/2"w x 34-1/4"h x 19-3/4"d.
Minimum Hearth Dimensions
28-7/8" Front Width
25-1/2" Front Height
20-3/8" Rear Width
22-5/8" Rear Height
15" Deep
INCLUDES
Circulating Firebox with Radiant Clean Face
Features Mesh Screens with Hide-Away Screen Pockets
Hood
Junction Box
Monessen Exclusive Two-Piece Hearth for easy access without removing Log Set
Proprietary Reversible Interior Panels Standard - 2 Aesthetics on 1 Panel
Monessen popular EYF burner raise for dancing flames. Enjoy dancing, realistic flames with the EYF burner. The available EYF burner produces a fine yellow flame, heavy duty grate assembly adds an authentic touch.
FEATURES
Fuel Type:NG or LP
Ignition Type:Manual Control/Millivolt Control
Burner Only: 18" EYF Burner
For use with firebox
Use with 18" Mountain Oak 4-piece Multi-Log Set
* Please Note: This is for the gas burner only. No logs are included.
EYF24PM/EYF24NM/EYF24PV/EYF24NV
Monessen popular EYF burner raise for dancing flames. Enjoy dancing, realistic flames with the EYF burner. The available EYF burner produces a fine yellow flame, heavy duty grate assembly adds an authentic touch.
FEATURES
Fuel Type:NG or LP
Ignition Type:Manual Control/Millivolt Control
Burner Only: 24" EYF Burner
For use with firebox
Use with 24" Charred Hickory 5-piece Multi-Log Set, 24" Mountain Oak 5-piece Multi-Log Set and 30" Mountain Oak 5-piece
* Please Note: This is for the gas burner only. No logs are included.
GG18NV/GG18PV
Glow Getter burner are available in 18" and 24" sizes, these burners feature a cast iron grate, volcanic rock, rock wool, on/off switch, manual variable flame height control and are remote ready.
FEATURES
Fuel Type:NG or LP
Ignition Type: Millivolt Control
Burner Only: 18" Glow Getter Burner
For use with firebox
Use with 18" Burncrete Hybrid 8 pc Charisma, 18" Burncrete Hybrid 7 pc Dynamo and 18" Burncrete Hybrid 8 pc Moxie Log Set.
* Please Note: This is for the gas burner only. No logs are included.
GG18NIF/GG18PIF
Glow Getter burner are available in 18" and 24" sizes, these burners formats. Featuring the IntelliFire Plus with ODS system for five-step flame adjustment, these burners come complete with cast iron grate, volcanic rock, rock wool, on/off switch, touch button command center, electronic ignition and RC300 thermostat remote control.
FEATURES
Fuel Type:NG or LP
Ignition Type: IPI Control
Burner Only: 18" Glow Getter Burner
For use with firebox
Use with 18" Burncrete Hybrid 8 pc Charisma, 18" Burncrete Hybrid 7 pc Dynamo and 18" Burncrete Hybrid 8 pc Moxie Log Set.
* Please Note: This is for the gas burner only. No logs are included.
GG24NV/GG24PV
Glow Getter burner are available in 18" and 24" sizes, these burners feature a cast iron grate, volcanic rock, rock wool, on/off switch, manual variable flame height control and are remote ready.
FEATURES
Fuel Type:NG or LP
Ignition Type: Millivolt Control
Burner Only: 24" Glow Getter Burner
For use with firebox
Use with 24" Charisma Burncrete Hybrid 8 pc Log Set and 30" Charisma Burncrete Hybrid 8 pc Log Set.
Use with 24" Dynamo Burncrete Hybrid 7 pc Log Set and 30" Dynamo Burncrete Hybrid 7 pc Log Set.
Use with 24" Moxie Burncrete Hybrid 8 pc Log Set and 30" Moxie Burncrete Hybrid 8 pc Log Set.
* Please Note: This is for the gas burner only. No logs are included.
GG24NIF/GG24PIF
Glow Getter burner are available in 18" and 24" sizes, these burners formats. Featuring the IntelliFire Plus with ODS system for five-step flame adjustment, these burners come complete with cast iron grate, volcanic rock, rock wool, on/off switch, touch button command center, electronic ignition and RC300 thermostat remote control.
FEATURES
Fuel Type:NG or LP
Ignition Type:IPI Control
Burner Only: 24" Glow Getter Burner
For use with firebox
Use with 24" Charisma Burncrete Hybrid 8 pc Log Set and 30" Charisma Burncrete Hybrid 8 pc Log Set.
Use with 24" Dynamo Burncrete Hybrid 7 pc Log Set and 30" Dynamo Burncrete Hybrid 7 pc Log Set.
Use with 24" Moxie Burncrete Hybrid 8 pc Log Set and 30" Moxie Burncrete Hybrid 8 pc Log Set.
* Please Note: This is for the gas burner only. No logs are included.
NB18NV/NB18PV
Natural Blaze burner available in 18" and 24" sizes, these burners come in both natural and propane gas formats and feature a cast iron grate, volcanic rock, rock wool, on/off switch, manual variable flame height control and are remote ready.
FEATURES
Fuel Type:NG or LP
Ignition Type: Millivolt Control
Burner Only: 18" Natural Blaze Burner
For use with firebox
Use with 18" Beachcomber Burncrete refractory 6-piece log set, 18" Berkley Oak fiber ceramic 7-piece log set, 18" Berkley Oak refractory 7-piece log set, 18" Highland Oak Refractory 7-piece log set and 18" Stony Creek refractory 11-piece log set.
* Please Note: This is for the gas burner only. No logs are included.
NB18NIF/NB18PIF
Natural Blaze burner available in 18" and 24" sizes, these burners come in both natural and propane gas. Featuring the IntelliFire Plus with ODS system for five-step flame adjustment, these burners come complete with cast iron grate, volcanic rock, rock wool, on/off switch, touch button command center, electronic ignition and RC300 thermostat remote control.
FEATURES
Fuel Type:NG or LP
Ignition Type: IPI Control
Burner Only: 18" Natural Blaze Burner
For use with firebox Use with 18" Beachcomber Burncrete refractory 6-piece log set, 18" Berkley Oak fiber ceramic 7-piece log set, 18" Berkley Oak refractory 7-piece log set, 18" Highland Oak Refractory 7-piece log set and 18" Stony Creek refractory 11-piece log set.
* Please Note: This is for the gas burner only. No logs are included.
NB24NV/NB24PV
Natural Blaze burner available in 18" and 24" sizes, these burners come in both natural and propane gas formats and feature a cast iron grate, volcanic rock, rock wool, on/off switch, manual variable flame height control and are remote ready.
FEATURES
Fuel Type:NG or LP
Ignition Type: Millivolt Control
Burner Only: 24" Natural Blaze Burner
For use with firebox
Use with 24" Beachcomber Burncrete refractory 6-piece log set and 30" Beachcomber Burncrete refractory 6-piece log set
Use with 24" Berkley Oak fiber ceramic 7-piece log set and 30" Berkley Oak fiber ceramic 7-piece log set
Use with 24" Berkley Oak refractory 7-piece log set and 30" Berkley Oak refractory 7-piece log set
Use with 24" Highland Oak Refractory 7-piece log set and 30" Highland Oak Refractory 7-piece log set
Use with 24" Stony Creek refractory 11-piece log set and 30" Stony Creek refractory 11-piece log set
* Please Note: This is for the gas burner only. No logs are included.
NB24NIF/NB24PIF
Natural Blaze burner available in 18" and 24" sizes, these burners come in both natural and propane gas. Featuring the IntelliFire Plus with ODS system for five-step flame adjustment, these burners come complete with cast iron grate, volcanic rock, rock wool, on/off switch, touch button command center, electronic ignition and RC300 thermostat remote control.
FEATURES
Fuel Type:NG or LP
Ignition Type: IPI Control
Burner Only: 24" Natural Blaze Burner
For use with firebox
Use with 24" Beachcomber Burncrete refractory 6-piece log set and 30" Beachcomber Burncrete refractory 6-piece log set
Use with 24" Berkley Oak fiber ceramic 7-piece log set and 30" Berkley Oak fiber ceramic 7-piece log set
Use with 24" Berkley Oak refractory 7-piece log set and 30" Berkley Oak refractory 7-piece log set
Use with 24" Highland Oak Refractory 7-piece log set and 30" Highland Oak Refractory 7-piece log set
Use with 24" Stony Creek refractory 11-piece log set and 30" Stony Creek refractory 11-piece log set
* Please Note: This is for the gas burner only. No logs are included.
PH18PM/PH18NM/PH18PV/PH18NV
Monessen popular PH burner raise for dancing flames. Enjoy dancing, realistic flames with the PH burner. The available PH burner produces a fine yellow flame, and the cast iron grating adds a decorative touch. These log sets feature burners with flames in the front and rear, adding warmth and ambience to any room.
FEATURES
Fuel Type:NG or LP
Ignition Type:Manual Control/Millivolt Control
Burner Only: 18" PH Burner
For use with firebox
Use with 18" Mountain Cedar 6-piece Multi-Log Set
* Please Note: This is for the gas burner only. No logs are included.
PH24PM/PH24NM/PH24PV/PH24NV
PH burner are available in 18" and 24" sizes, these burners feature manual control and come in both Natural Gas and Propane. Also available in remote-control ready burners come in both Natural Gas and Propane. Millivolt Control Valve comes with On/Off Switch and Manual Variable Flame Height Control.
FEATURES
Fuel Type:NG or LP
Ignition Type:Manual Control/Millivolt Control
Burner Only: 24" PH Burner
For use with firebox
Use with 24" Mountain Cedar 6-piece Multi-Log Set and 30" Mountain Cedar 6-piece Multi-Log Set
* Please Note: This is for the gas burner only. No logs are included.
Logs (Required to Complete)
Click to see Logs
Mountain Oak 18 (EYF18-R)
18" Mountain Oak Design
4 Piece Refractory Log Set
For use with 18" EYF burner system
Refractory cement for fine detailing
Detailed log design
Includes volcanic rock
Available in millivolt and manual control
Charred Hickory 24 (EYF24-F)
24" Charred Hickory Design
4 Piece Ceramic Log Set
Detailed log design
For use with 24" EYF burner system
Ceramic fiber reflects more heat
Available in millivolt and manual control
Includes volcanic rock
Provides radiant heat and a very attractive focal point
Mountain Oak 24 (EYF24-R)
24" Mountain Oak Design
5 Piece Refractory Log Set
For use with 24" EYF burner system
Refractory cement for fine detailing
Detailed log design
Includes volcanic rock
Available in millivolt and manual control
Charisma 18 (CR18-H)
18" Charisma design
8 Piece burncretehybrid log set
For use with 18" Millivolt Control Glow Getter Burner
For use with 18" IntelliFire Plus Glow Getter Burner with Remote Control
New Burncrete® hybrid technology includes provides sharp detail and glowing logs
Exclusive Glow Getter burner technology boasts dancing multi-peak flames and a glowing, active, ember bed
Whole log with natural bark detail eight-piece log stack – so authentic its indistinguishable from the real thing
Hand-painted details create a true log look
Gorgeous colors and beautiful detail complement any décor
Available in IntelliFire Plus® or millivolt control
No chimney or venting required makes installation fast, easy, and affordable
Includes volcanic rock, rock wool embers and ember bed log switch
Dynamo 18 (DY18-H)
18" Dynamo design
7 Piece burncrete hybrid log set
For use with 18" Millivolt Control Glow Getter Burner
For use with 18" IntelliFire Plus Glow Getter Burner with Remote Control
Burncrete® hybrid technology includes provides sharp detail and glowing logs
Exclusive Glow Getter burner technology boasts dancing multi-peak flames and a glowing, active, ember bed
Stout, authentic-looking log with natural bark detail in a robust seven-piece log stack
Hand-painted details create a true log look
Gorgeous colors and beautiful detail complement any décor
Available in IntelliFire Plus® or millivolt control
No chimney or venting required makes installation fast, easy, and affordable
Includes volcanic rock, rock wool embers and ember bed log switch
Moxie 18 (MX18-H)
18"Moxiedesign
8 Piece burncretehybrid log set
For use with 18" Millivolt Control Glow Getter Burner
For use with 18" IntelliFire Plus Glow Getter Burner with Remote Control
New Burncrete® hybrid technology includes provides sharp detail and glowing logs
Exclusive Glow Getter burner technology boasts dancing multi-peak flames and a glowing, active, ember bed
Split oak style nine-piece log stack looks like you chopped it yourself
Hand-painted details create the authentic look
Gorgeous colors and beautiful detail complement any décor
Available in IntelliFire Plus® or millivolt control
No chimney or venting required makes installation fast, easy, and affordable
Includes volcanic rock, rock wool embers and ember bed log switch
Charisma 24 (CR24-H)
24" Charisma design
8 Piece burncretehybrid log set
For use with 24" Millivolt Control Glow Getter Burner
For use with 24" IntelliFire Plus Glow Getter Burner with Remote Control
New Burncrete® hybrid technology includes provides sharp detail and glowing logs
Exclusive Glow Getter burner technology boasts dancing multi-peak flames and a glowing, active, ember bed
Whole log with natural bark detail eight-piece log stack – so authentic its indistinguishable from the real thing
Hand-painted details create a true log look
Gorgeous colors and beautiful detail complement any décor
Available in IntelliFire Plus® or millivolt control
No chimney or venting required makes installation fast, easy, and affordable
Includes volcanic rock, rock wool embers and ember bed log switch
Dynamo 24 (DY24-H)
24" Dynamo design
7 Piece burncrete hybrid log set
For use with 24" Millivolt Control Glow Getter Burner
For use with 24" IntelliFire Plus Glow Getter Burner with Remote Control
Burncrete® hybrid technology includes provides sharp detail and glowing logs
Exclusive Glow Getter burner technology boasts dancing multi-peak flames and a glowing, active, ember bed
Stout, authentic-looking log with natural bark detail in a robust seven-piece log stack
Hand-painted details create a true log look
Gorgeous colors and beautiful detail complement any décor
Available in IntelliFire Plus® or millivolt control
No chimney or venting required makes installation fast, easy, and affordable
Includes volcanic rock, rock wool embers and ember bed log switch
Moxie 24 (MX24-H)
24"Moxiedesign
8 Piece burncretehybrid log set
For use with 24" Millivolt Control Glow Getter Burner
For use with 24" IntelliFire Plus Glow Getter Burner with Remote Control
New Burncrete® hybrid technology includes provides sharp detail and glowing logs
Exclusive Glow Getter burner technology boasts dancing multi-peak flames and a glowing, active, ember bed
Split oak style nine-piece log stack looks like you chopped it yourself
Hand-painted details create the authentic look
Gorgeous colors and beautiful detail complement any décor
Available in IntelliFire Plus® or millivolt control
No chimney or venting required makes installation fast, easy, and affordable
Includes volcanic rock, rock wool embers and ember bed log switch
Beachcomber 18 (BC18-R)
18" Beachcomber design
6 Piece buncrete refractory log set
For use with 18" Millivolt Control Natural Blaze Burner
For use with 18" IntelliFire Plus Natural Blaze Burner with Remote Control
EXCLUSIVE Natural Blaze Technology
Available with the IntelliFire Plus® system or millivolt control
Cast iron grate standard with burner
Volcanic rock, rock wool embers and ember bed log switch
Berkley oak 18 (BO18-F)
18" Berkley oak design
7 Piece ceramic fiber log set
For use with 18" Millivolt Control Natural Blaze Burner
For use with 18" IntelliFire Plus Natural Blaze Burner with Remote Control
EXCLUSIVE Natural Blaze Technology
Available with the IntelliFire Plus® system or millivolt control
Low profile design for a true glowing ember look
Refractory cement for fine detailing or ceramic fiber to reflect more heat
Includes volcanic rock and rock wool embers
Berkley oak 18 (BO18-R)
18" Berkley oak design
7 Piecerefractory log set
For use with 18" Millivolt Control Natural Blaze Burner
For use with 18" IntelliFire Plus Natural Blaze Burner with Remote Control
EXCLUSIVE Natural Blaze Technology
Available with the IntelliFire Plus® system or millivolt control
Cast iron grate standard with burner
Volcanic rock, rock wool embers and ember bed log switch
Highland oak 18 (HO18-R)
18" Highland oak design
7 Piece refractory log set
For use with 18" Millivolt Control Natural Blaze Burner
For use with 18" IntelliFire Plus Natural Blaze Burner with Remote Control
EXCLUSIVE Natural Blaze Technology
Available with the IntelliFire Plus® system or millivolt control
Cast iron grate standard with burner
Volcanic rock, rock wool embers and ember bed log switch
Stoney creek 18 (SC18-R)
18" Stoney creek design
11 Piece refractory log set
For use with 18" Millivolt Control Natural Blaze Burner
For use with 18" IntelliFire Plus Natural Blaze Burner with Remote Control
EXCLUSIVE Natural Blaze Technology
Available with the IntelliFire Plus® system or millivolt control
Cast iron grate standard with burner
Volcanic rock, rock wool embers and ember bed log switch
Beachcomber 24 (BC24-R)
24" Beachcomber design
6 Piece buncrete refractory log set
For use with 24" Millivolt Control Natural Blaze Burner
For use with 24" IntelliFire Plus Natural Blaze Burner with Remote Control
EXCLUSIVE Natural Blaze Technology
Available with the IntelliFire Plus® system or millivolt control
Cast iron grate standard with burner
Volcanic rock, rock wool embers and ember bed log switch
Berkley oak 24 (BO24-F)
24" Berkley oak design
7 Piece ceramic fiber log set
For use with 24" Millivolt Control Natural Blaze Burner
For use with 24" IntelliFire Plus Natural Blaze Burner with Remote Control
EXCLUSIVE Natural Blaze Technology
Available with the IntelliFire Plus® system or millivolt control
Low profile design for a true glowing ember look
Refractory cement for fine detailing or ceramic fiber to reflect more heat
Includes volcanic rock and rock wool embers
Berkley oak 24 (BO24-R)
24" Berkley oak design
7 Piecerefractory log set
For use with 24" Millivolt Control Natural Blaze Burner
For use with 24" IntelliFire Plus Natural Blaze Burner with Remote Control
EXCLUSIVE Natural Blaze Technology
Available with the IntelliFire Plus® system or millivolt control
Cast iron grate standard with burner
Volcanic rock, rock wool embers and ember bed log switch
Highland oak 24 (HO24-R)
24" Highland oak design
7 Piece refractory log set
For use with 24" Millivolt Control Natural Blaze Burner
For use with 24" IntelliFire Plus Natural Blaze Burner with Remote Control
EXCLUSIVE Natural Blaze Technology
Available with the IntelliFire Plus® system or millivolt control
Cast iron grate standard with burner
Volcanic rock, rock wool embers and ember bed log switch
Stoney creek 24 (SC24-R)
24" Stoney creek design
11 Piece refractory log set
For use with 24" Millivolt Control Natural Blaze Burner
For use with 24" IntelliFire Plus Natural Blaze Burner with Remote Control
EXCLUSIVE Natural Blaze Technology
Available with the IntelliFire Plus® system or millivolt control
Cast iron grate standard with burner
Volcanic rock, rock wool embers and ember bed log switch
Mountain cedar 18 (PH18R)
18" Mountain cedar Design
6 Piece Refractory Log Set
For use with 18" PH burner system
Refractory cement for fine detailing
Available in millivolt and manual control
Includes volcanic rock
Mountain cedar 24 (PH24R)
24" Mountain cedar Design
6 Piece Refractory Log Set
For use with 24" PH burner system
Refractory cement for fine detailing
Available in millivolt and manual control
Includes volcanic rock
Log Accessories
Click to see Optional Log Accessories
SC18EK
The Monessen 18" Stony Creek Vent Free Gas Log Set features the choice to add the two top log enhancement kit. This enhancement kit is priced reasonably and adds two additional logs to the very top of the stack to make a fuller look that goes well with larger fireplaces. Each log has been made with the utmost take care of a realistic, authentic look that you simply won't find anywhere else.
Size: 18 Inch
Unique, hand-painted finish
Designed for use with18 Inch stony creek gas log sets
SC2430EK
The Monessen 24" & 30" Stony Creek Vent Free Gas Log Set features the choice to add the two top log enhancement kit. This enhancement kit is priced reasonably and adds two additional logs to the very top of the stack to make a fuller look that goes well with larger fireplaces. Each log has been made with the utmost take care of a realistic, authentic look that you simply won't find anywhere else.
Size: 24 inch & 30 inch
Unique, hand-painted finish
Designed for use with 24 & 30-inchstony creek gas log sets
Mantels
Click to see Optional Mantels
A ACADIA FLUSH MANTEL (AFAAMPA/AFAAAUA)
Signature Series
Traditional Style
Standard wooden flush mantel
Enhance your Whole Hearth Design
Available in paint-grade primed MDF or unfinished maple
Unfinished mantels are delivered ready to be finished with your choice of paint or stain
Flush wood mantels and base are a great value that create a focal point for all rooms. Each is delivered ready to finish with your choice of paint or stain to perfectly match the personal style and décor of your home.
Signature Series
Transitional Style
Standard wooden flush mantel base
Enhance your Whole Hearth Design
Available in paint-grade primed MDF or unfinished maple
Available in three sizes, this contemporary front provides a decorative accent that adds allure to your firebox.
Color/Finish: Black
Size: 32, 36 and 42-inch
Click to see Optional Accent light kit
MONAL-VF
Top-down accent lighting further enhances the fireplace experience.
Made especially for the Monessen Attribute and Lo-Rider Series fireboxes, this optional Accent Lighting Kit can add striking lighting possibilities to your fireplace. It is installed above the fire bed and shines down into the fireplace. Installing the accent light kit will create dramatic shadows inside the fireplace, adding additional visual interest, even when no fire is burning.
The item may vary from the photo shown.
Light kit
Weight: 1.5 lbs
Optional accessory
Designed for use with Lo-Rider and Attribute fireboxes
Click to see Optional Brick Panels
A32BGL
Magnify the flame presentation with reflective black glass panels for a dazzling contemporary look with more reflection and durability.
Finish: Black
Size: 32, 36 and 42-inch
Designed for use with Attribute fireboxes
Click to see Optional Fan kit
GFK-160VF
The optional fan moves heated air into the room creating a cozy environment.
Installing a fan kit or blower is both cost and energy-efficient. It allows for the heat created in your vent-free fireplace to be distributed throughout the room. This blower features a rheostat and temperature sensor.
160 CSM
Optional accessory
Designed for use with Monessen vent free fireboxes
Click to see Optional Trim Kit
IAL32TK
Finish the Attribute your way with optional trim for added accents.
Then consider getting the Monessen Trim Kit for Attribute and Lo-Rider Fireboxes. This optional accessory is a classy way to complete the look of the firebox as well as cover the edges where the firebox and fireplace meet.
Color: Black
Black finish
Optional accessory
Size: 32, 36 and 42 Inches
Designed for use with Attribute and Lo-Rider Series fireboxes
Click to see Optional Venting
ID4
Size: 4 Inch
2 lbs. total
For outside air
Insulated flex duct
Includes two 42 inch sections
Compatible with the following Monessen appliances
32", 36", 42" Lo-Rider (LCUF) Series Vent Free Firebox.
36" Lo-Rider See-Through Vent Free Firebox.
Click to see Optional Outside Air Kit
AKD
An optional outside air kit is created to introduce fresh, outside air to the firebox as desired. it'sa crucialaccessory in newer, more air-tight structures for an adequate supply of fresh air. Some local building codes may require the inclusion of an outside air kit.
Included access door
Outside combustion air kit
Chimney air kit component
Designed for use with Attribute, Lo-Rider and Exacta Series fireboxes
*Note: The actual item may vary in appearance versus a photo. Included is an outside air hood, wire ties, outside air collar and outside air door. The flexible duct isn't included.
Click to see Optional Flex Duct for Outside Air
UD4
Weighs 3 pound
4" (100mm) in diameter
Uninsulated flex duct for outside air
Includes two 42" (1065mm) sections
Compatible with the following Monessen appliances
BUF Exacta Vent-Free Circulating Firebox
LCUF Lo-Rider Clean Face Firebox
Lo-Rider See-Through Clean Face Firebox
You Can Also Buy Available Mantel Shelf with This Product
Yes, shipping is free all over the United States on all items over $299.
WHEN WILL MY ORDER SHIP? I JUST PLACED AN ORDER.
The majority of our orders will be shipped via USPS & FedEx, UPS, or a third-party LTL Freight Shipping company.
WHY IS MY ORDER BEING SHIPPING IN DIFFERENT PACKAGES?
If you have an order with multiple items, each item may be shipping from a different international warehouse, depending on which one has them readily available and can get to you the fastest. If an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent you from waiting on your order.
WHEN WILL I RECEIVE MY ORDER?
Orders are shipping out directly from any of our many domestic and international warehouses and they will do everything they can to get you your order as fast as they can. Due to the popularity of our offers, please allow an estimated 1-5 weeks for your order to arrive in the USA (each product varies). Other countries can take an estimated 1-6 weeks (each product varies) due to distance traveling and customs. Please note due to the extreme popularity of our offers, these are only estimates.
Destination
Estimated Shipping Times
United States 5-15 business days (UPS, USPS, FedEX)
Canada 7-25 business days (DHGATE, EMS)
Europe 7-25 business days (DHGATE, EMS)
Australia, New Zealand 7-25 business days (DHGATE, EMS)
Mexico, South America, Central America 7-25 business days (DHGATE, EMS)
Hong Kong, China 7-25 business days (DHGATE, EMS)
We do not ship to PO Boxes.We do not ship to Alaska, Hawaii, Puerto Rico, Guam, Northern Marina Islands, United States Virgin Islands, any outlining mainland USA islands.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
DO YOU PROVIDE TRACKING INFORMATION?
Yes. Once your order ships, you will receive an email containing your tracking information. Once you receive that email, you can consistently update yourself through our ‘Track your Order’ tab up above for full clarity and to prevent your package from getting lost. If you haven’t received tracking info within 5 days, please feel free to contact us and will work something out.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
CAN I CHANGE OR CANCEL MY ORDER?
Yes, you can cancel without penalty within 12 hours of making your purchase!
If you change your mind and decide you do not want your order for any reason, you may cancel and receive a full refund within 12 hours of your purchase.
After 12 hours, our team may have processed your order and we may be unable to cancel it immediately. However, once you receive your item, you have 30 days to return it to us (please return the item in its original condition) and you will be refunded in full. We reserve the right to refuse delivery if the item arrives damaged or not in its original condition (evidence will be provided). Depending on the severity of the problem, we reserve the right to charge a 15% restocking fee. All communication will be handled through urbansupply.info@gmail.com.
WHAT HAPPENS IF MY PACKAGE IS DAMAGED WHEN IT ARRIVES?
Do not be alarmed if your item(s) arrives damaged. First, photograph the damaged item(s) and refuse the package. Once you have the photos, please notify the Customer Service team at urbansupply.info@gmail.com
Note the damages with the delivery driver on the Bill of Lading/Freight Bill and call us so we can help you move forward, whether it's a replacement or a refund of your money.
If this occurs, please contact us with the following information: - Your order number - A photograph of the faulty product. We will send you a return label for the damaged item once it has been confirmed, and once the return has been picked up, we will send you a replacement order.
If an appliance is installed and incurred damage, we cannot replace or repair those damages.
MY ORDER IS MISSING PARTS.
Any missing parts will be shipped to you at no additional cost.
If your item arrived with missing parts, please contact us immediately at urbansupply.info@gmail.com and we will send you a replacement and the remaining parts as soon as possible.
Urban Supply Inc guarantees the lowest eligible online price on it's products.
If you find a lower price for any products on our store, we pice match it. In order to be eligible, you must provide proof - whether a screenshot, invoice, email, etc. of the lower offer.
Policy
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.
Our 100% Price Match Guarantee has some limitations:• You must purchase the item from our website before requesting your Price Match Guarantee • Promotions such as rebates and buy one, get one free offers are not eligible • The item must be in stock on the competitors website • The competitor must be an online store, they may not have a retail location • The website can not be a discounter or auction website (ie; eBay, overstock, etc.) • Refund requests EXCLUDE special once-a-year promotions such as Black Friday/Cyber Monday. • The competitor must be an Authorized Retailer of the product in question • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.
*Certain exceptions may apply.
Urban Supply Inc strives to give its customers the lowest price allowed by its manufacturers. We want you to have the best value and the best deal which is why we always offer the best sales and discounts. Keep checking our website for new deals and subscribe to our social media accounts to get the latest that we are offering.
The Price Match Guarantee policy is also limited by the calculation of cost vs loss. If the Price Matched is incurring a loss, it is up to us to make a final decision about whether we can approve the proposed price.
Refund Policy
We totally understand what it's like to have concerns or worries with your order. If you ever have any concerns or worries, we'll gladly serve you and address any concerns you have! Simply email us at urbansupply.info@gmail.com for further assistance.
Please note that your order must be reported within 60 Days of the Delivery Date. We cannot accept any Return Requests after this period.
Refunds
The only requirements are that every item be unused and in its original packaging. You must keep the pallet if you want to return larger appliances. A product cannot be returned if it has been installed, used, or if the pallet or box are missing.
Any broken or damaged items can be returned for a refund in their original packaging and condition within 60 days of delivery. To be eligible for a return, your item must be brand-new and in the same condition that you received it.
As a reminder, you must report your order within 60 days of the delivery date. After this time, we won't accept any return requests.
Photos Required - Photos of the damaged item or items you are returning will be requested by our customer service representatives. If no photos are available, which are needed for processing returns, returns won't be processed.
Missing parts?
Please contact us right away at Urbansupply.info@gmail.com if, for any reason, you received your order but some of the parts are missing. We will send out a replacement order for the missing parts right away.
Restocking Fee: Please be aware that there is a minimum 15% restocking fee for all returns, cancellations, or refused packages that have already been sent out. The restocking fee will be determined by the product and brand.
Only when there are issues with your order's shipping or if there was a mistake on our end in getting the item(s) to the customer will we exclude the restocking fee. Other conditions that can also be applied: Items that arrive damaged, wrong item is sent, or if item is in used condition.
The cost of return shipping is not covered by Urban Supply. Unless otherwise stated, shipping costs are not refundable and are the responsibility of the customer. The cost of the return label may be deducted from your refund if the customer requests one, though we will provide one with every order.
Orders that have already shipped are subject to restocking fees. If you reject a delivery because it is damaged, this is not considered a return. A replacement unit will be sent to you at no cost.
How do I get started? Please start your return by getting in touch with Urbansupply.info@gmail.com: To begin your return, send your order and a receipt or another form of proof of purchase. In order for us to validate your return order right away, please include "RETURN - ORDER #" in the subject line of your message.
If an order is canceled after it has been shipped, the delivery is refused, or it is returned because the customer neglected to make a delivery appointment, it will be automatically sent back to the warehouse and handled as a return.
Please include a brief explanation of the return's cause in the email's body, along with any supporting documentation you deem necessary.
As there is no way for us to track the return package, kindly do not send your purchase back to the manufacturer without first getting in touch with us.
Due to upcoming promotions or lower prices from competing retailers, Order Prices are Final and Cannot Be Refunded.
The sale price is final once an order has been fulfilled. Since all costs are fixed at the time of purchase and are set by the suppliers/brands we work with, we are unable to reimburse you for future promotions after your purchase. Likewise, if you find the same item for less elsewhere or on our website after placing your order, we are unable to refund you the difference.
You will not be charged for the shipping of any components you might be missing.
Send us an email at Urbansupply.info@gmail.com with your order number, the issue with the order, and any supporting documentation to receive support.
Depending on the severity of the damaged item, our team will determine how to proceed after receiving your inquiry and will either send a service to assist in fixing the issue or issue a replacement unit (s).
NOTE: All damage claims must be made within 24 hours of delivery. A claim will be rejected if damage is reported more than 24 hours after it occurred.
Late or Missing Refunds
If you haven’t received a refund yet, please wait 4-7 business days. If you still haven’t received a refund, contact your credit card company and ask them if the refund is pending into your bank account. There may be processing time of 4-7 business days for these refunds to appear back into your bank.
If you still have not received your refund after completing all the tasks above, please contact us at urbansupply.info@gmail.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at urbansupply.info@gmail.com and include details such as:
Order Number:
Pictures of Damages Within 1 Hour of Receiving:
Item To Be Exchanged:
Replacement Item:
Returns
All products must be returned in their original packaging and unused. Keep the pallet if you are returning larger appliances. A product cannot be returned if it has been installed, used, or if the box or pallet is missing.
You may return any broken or damaged items for a refund within 60 days of delivery in their original packaging and condition. To be eligible for a return, your item must be brand-new and in the same condition that you received it.
Please keep in mind that your order must be reported within 60 days of delivery. After this time, we will not accept any Return Requests.
Photos Are Required - Our customer service representatives may request photos of the damaged item or items you are returning. Returns will not be processed if no photos are available, which are required for processing.
Restocking Fee: Please keep in mind that all returns, cancellations, or refused packages that have already been shipped are subject to a 15% restocking fee. The product and brand will determine the restocking fee.
Once an order ships it is subject to a restocking fee.
If you refuse a shipment due to damage, these cases will not be treated as a return. We will send a replacement unit at no cost to you.
Return shipping costs are not covered by Urban Supply. Shipping costs are non-refundable unless otherwise stated and are the responsibility of the customer. A return label can be requested by the customer, and we will include one with every order; however, the cost of the return label may be deducted from your refund.
MY ORDER IS MISSING PARTS.
Any missing parts will be shipped to you at no additional cost.
If your item arrived with missing parts, please contact us immediately at urbansupply.info@gmail.com and we will send you a replacement and the remaining parts as soon as possible.
WHAT HAPPENS IF MY PACKAGE IS DAMAGED WHEN IT ARRIVES?
Do not be alarmed if your item(s) arrives damaged. First, photograph the damaged item(s) and refuse the package. Once you have the photos, please notify the Customer Service team at Urbansupply.info@gmail.com.
Note the damages with the delivery driver on the Bill of Lading/Freight Bill and call us so we can help you move forward, whether it's a replacement or a refund of your money.
If this occurs, please contact us with the following information: - Your order number - A photograph of the faulty product. We will send you a return label for the damaged item once it has been confirmed, and once the return has been picked up, we will send you a replacement order.
If an appliance is installed and incurred damage, we cannot replace or repair those damages.
